WELCOME TO MUCA RE

Resilience embodies and defines the reinsurance industry. At MucaRe, our mission is to minimize the impact of shocks, whenever they occur – to make this world more livable.

Far too many people today remain underinsured or uninsured. Every time catastrophe strikes, this lack of coverage sets back the ability of societies to recover and move forward. MucaRe is working to bridge the protection gap, widening the limits as far as possible by offering new products and improved services.

Meanwhile, the horizon of emerging risks is expanding. Today, society is balancing efforts to address a global pandemic with the need to anticipate potential damage from threats like cyber attacks and to mitigate and adapt to climate change. Yet many of these phenomena are not, as yet, fully understood.

ABOUT US

MucaRe was registered in 2021 as a reinsurer domiciled in Zimbabwe. The company is licenced to do non-life reinsurance. It is involved in provision of reinsurance security in all classes of general insurance. Over and above this core activity, MucaRe also offer support services to its clients, who are primarily insurance companies and insurance brokers. These support services include risk management support, training and portfolio analysis.

The business backs its reinsurance products by comprehensive technical support, research and innovation. MucaRe is made up of a team with diverse expert backgrounds, which enhances its professionalism in all facets of the business.


OUR VISION

To be the first-choice
reinsurer in our markets.

OUR MISSION

To provide excellent services to all our stakeholders
and give viable returns to shareholders.

VALUES

We are guided by our values, which are the guiding principles and form the basis of our identity as we do business with external and internal clients. These guiding principles are as follows;

  • Provision of quality service to our clients
  • Creative solutions to different economic environments and different commercial objectives to generate mutually beneficial risk transfer solutions
  • We anticipate change and shape it to fit our purposes.
  • High ethical and professional standards
  • High integrity in all our conduct
  • Passion and commitment to excellent service



CALL OF DUTY

The entry of MucaRe in the market ensures that insurance companies get increased capacity, which is the primary reinsurance need of the companies. In addition to capacity on the traditional classes, MucaRe aims to help its clients move with time by providing capacity for special classes and product development. MucaRe brings in additional services over and above capacity provision. The company aims at improving skills in the market through client training in partnership with its retrocessionnaires and retrocession brokers


Our Services


Service Standards


MucaRe always maintains high and world class service delivery standards riding on competent, dynamic and diversified skills base in underwriting, accounting and business administration. The company also invest in systems and procedures that enable easy, quick and efficient business administration that filters through to client convenience.

Our Business Model

MucaRe structures its operations in a way that ensures efficiency. The services are interlinked so that the clients get the best when our internal staff knows the needs of the clients in all areas, including the following;

Treaty Business

We are dedicated to provide our clients with excellent treaty services and our products include proportional treaties and non-proportional treaties. The company aims to assist its clients in modelling the most appropriate treaty programs that meet the different clients’ strategic objectives and reinsurance objectives. MucaRe provides treaty services for various classes of business including; ·Fire ·Engineering ·Contractors All Risks ·Motor ·General Accident

Facultative Business

MucaRe offers excellent services in facultative business. The team is well experienced in handling facultative business from the Zimbabwean market and other regional markets. This broad experience helps the team to provide tailor made service and value addition to each market segment. Decision making in our facultative underwriting is decentralized and our underwriters assume full responsibility to negotiate terms, accept or improve offers guided by sound underwriting principles.

Claims

We are proud to let our clients know that we take claims service as the shopping window. As MucaRe, we ensure that claims and claim queries are attended to withing the shortest possible time. The company’s aim is to surpass clients’ expectations as far as claim payments are concerned. In our claims handling, we value transparency, engagement, fairness, impartiality and empathy.

Training

We are aware that ‘knowledge shared is knowledgemultiplied’. MucaRe offers training to its marketsegments as a way of improving quality across
the value chain. We also target to add value to our clients’ business by sharing information on clients’ needs as identified.
We ride on the expertise of our internal staff and retrocessionnaires to disseminate skills to ourclients.
The company also go for an extra mile by constantly sharing with clients any new products, market trends and market developments.


Our Products


MucaRe’ main duty is to provide cedents with underwriting capacity in various lines of business including the following classes;


Specialised Classes

Our ambition is to assist clients with cover on risks however complex. In this regard the company helps the cedents on special risks including;

  • Cyber Risk
  • Violence
  • Mining

FIRE INSURANCE

Domestic, commercial, industrial including business interruption

AGRICULTURE INSURANCE

Crops, livestock, farm buildings, farm equipment

MOTOR INSURANCE

Motor Private, Commercial motor, Fleets, Special Types and liabilities.

ENGINEERING INSURANCE

Machinery breakdown, electronic equipment, construction All risks, Erection All Risks, Plant All Risks,


LEADERSHIP

Dynamic leaders shaping our success, driving innovation and delivering exceptional results. Meet our visionary board members and discover the driving forces behind our journey towards a brighter future.



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Cherylynn-Jean Watson

Chaiperson

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Tichawana Nyahuma

Non-Executive Director

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Pedzisayi Chindotana

Non-Executive Director

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Stanley Mutenga

Non-Executive Director

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Silent Shava

Managing Director


TEAM

Meet Our Exceptional Team: A Collective of Passionate and Talented Individuals Dedicated to Excellence. Each team member brings a unique set of skills and expertise, fostering a dynamic and innovative environment that fuels our success.



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SILENT SHAVA

MANAGING DIRECTOR

Silent has over 17 years’ experience in the insurance industry with exposure to insurance and reinsurance underwriting, claims management and reinsurance accounting. He has worked for top tier reinsurance and insurance companies where he gained experience in handling specialist insurance classes like bonds and guarantees. Silent holds a Bachelor of Commerce Degree in Insurance and Risk Management from the Midlands State University and is currently pursuing a Master of Science Degree in Risk Management from the National University of Science and Technology

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DOUGLAS SITHOLE

OPERATIONS MANAGER

Douglas is a seasoned Insurance/reinsurance practitioner with over 15 years of well-polished experience and expertise, specialising in underwriting, claims, portfolio management, risk management and client services in Property & Casualty reinsurance. He is well-versed in classes of insurance including property, engineering, construction, liabilities, marine, motor and accident classes. Previously, Douglas worked as a reinsurer and a broker, which enriched his experience through in-depth understanding of insurance and client services. He has experience in handling insurance business from various markets including Zimbabwe, Zambia, Mozambique, Kenya, Tanzania, Uganda and Mauritius. Douglas holds a BCom – Risk Management & Insurance (National University of Science & Technology), MSc Risk Management (National University of Science & Technology) and an MBA from Midlands State University.

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VALERIE MUGADZAWETA

HR & COMPLIANCE OFFICER

A young energetic professional who has diverse corporate experience having worked for a top insurance organisation in Zimbabwe for over 5 years. Valerie’s key expertise is in Treasury, procurement, systems implementation and regulatory compliance. She holds an Honours degree in Banking and Finance from the Midlands State University and an Executive MBA from Africa University.

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SITHULISIWE MAKUMBE

ACCOUNTANT

Sithulisiwe has over five years of experience in the Insurance industry. She also has vast experience in credit control. She holds a Bachelor of Science Honours Degree in Accountancy from Chinhoyi University of Science and Technology and is currently studying towards a Master’s Degree in Risk Management and Insurance with National University of Science and Technology. She holds a Certificate of Proficiency in Insurance and a Diploma in Insurance from the Insurance Institute of Zimbabwe (IIZ).

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HOWARD JACHI

UNDERWRITER TREATIES AND CLAIMS
Howard P. Jachi is a dynamic and results-oriented professional with a strong background in insurance and risk management. Armed with a Bachelor of Commerce Honors Degree in Insurance and Risk Management from Midlands State University (MSU), He has demonstrated his dedication to the field by continuously pursuing further education and qualifications. Certificate of Proficiency (COP) in Short Term Insurance with the Insurance Institute of Zimbabwe (IIZ). Diploma in Insurance with the Insurance Institute of Zimbabwe (IIZ) and currently pursuing qualifications with the Chartered Insurance Institute (CII) Prior to joining Muca Re, he served as an Account Advisor at Minerva Reinsurance, where he honed his skills in client management, risk assessment, and portfolio analysis. His pursuit of qualifications with the Chartered Insurance Institute (CII) reflects his dedication to staying abreast of industry trends, best practices, and regulatory requirements.

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ANDREW MASHAVA

FACULTATIVE UNDERWRITER

Andrew Munyaradzi Mashava is a seasoned insurance professional with over 8 years of experience in the industry. Currently, he serves as a Facultative Underwriter at Muca Re, where he utilizes his expertise to assess and manage risks. Prior to joining Muca Re, Andrew worked at Econet from 2018 to 2022, where he gained valuable experience in the insurance sector. His career has been marked by a commitment to excellence and a passion for risk management. Andrew holds a degree in Risk Management and Insurance, providing a solid foundation for his work in the industry. He has further enhanced his skills with a Master's in Business Administration and IIZ associateship equipping him with a comprehensive understanding of business principles


GALLERY

Explore our photo gallery showcasing our team at industry conferences, celebrations, and other events. See us in action as we connect with our community and collaborate with partners.


Winter School 2023


MUCA REINSURANCE

COMPLEX RISK SIMPLY HANDLED.

Operating Hours:
Monday to Friday: 8am to 5pm
Weekends: Closed

CONTACT US

Reach out to us for expert reinsurance solutions tailored to your risk management needs and secure a resilient future.